DTI Support Center | Clerk of the Superior Court in Maricopa County

Clerk of the Superior Court in Maricopa County

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DTI Support Center

The Department of Technology & Innovation (DTI) Support Center is your one-stop-shop for tech support and service requests. This new platform makes it easy to submit support tickets, request a new service and take advantage of helpful informational resources.

The Support Center has replaced the Help Desk with a modern platform that no longer requires that requests be submitted via email. If you do submit a request via email, it will be turned into a ticket.

Features

Submit Requests Virtually
Submit your requests virtually and track your tickets.
Use Y.O.D.A.
Use the AI chat bot to automate assistance and ticket processing.
Knowledgebase
Take advantage of a robust knowledgebase for self-service support.
Better Phone Support
Know your place in line and have the option to get a call back instead of waiting.
Auto Ticketing
Emails to DTI Support Center are automatically made into tickets.
Automatic Surveys
Customer feedback and experience is captured via automatic surveys.
Mobile App
Mobile application allows you to monitor tickets on the go!

Features

Submit Requests Virtually

Use Y.O.D.A.

Knowledgebase

Better Phone Support

Auto Ticketing

Automatic Surveys

Mobile App